I've lived in Garland for 2.5 years and purchased a house in a pleasant, diverse neighborhood. However, I have been extremely disappointed with the City Services and Police Department: 1) My neighborhood's streets are literally crumbling. Deep potholes cover the streets. The City haphazardly fills them with asphalt, which breaks apart soon after. Light poles lean over and are not consistently lit. 2) I contacted my Councilperson about the issue with the streets. He never responded. After I emailed him again, along with the mayor and other City officials, he finally forwarded my email to another Department. He never showed the least interest in hearing my complaints as a citizen. 3) I've found the Police personnel extremely unfriendly. I went to the Police headquarters, seeking help about a serious personal problem. I was being threatened, which could easily result in investigation at the least, or even my arrest. The two police officers were extremely dismissive and barely polite. I felt as though I was on the defensive as a troubled citizen, seeking help from my Police Department. Additionally, police often drive their police cars and SUV's extremely aggressively around the city; driving very fast, passing dangerously close, and failing to signal (when the lights and sirens are off). I just wonder where and how my City taxes are being spent.