I had the worst experience in my life with the City of Granger this morning. I have never been late in 30 years if I could attach the 498 timely payments and never late it will show I obviously don't waste money on late fees, my credit is 843. I owned over 50 pieces of real estate, Commercial, and Apartments, plus many credit cards and line of credits. The City had no understanding of the mistake they made and I even showed the bill with the wrong address. Then I showed my daily mail from the USPS from the FREE service where they send emails of your mail. Neither mattered. The City didn't care. They wanted their $75 late fee no matter the situation. I nicely, yes nicely asked "if you had $10,000 to fix up the house what would you recommend?" Then the lady behind me as I stood at the counter "raised her voice and said we can't tell you nothing, it's not our job." I wasn't even talking to her as she rudely interrupted. Whether I get a credit or not, The Mayor was the most Professional person I have spoken with in Granger. Thank you Mayor Trevor for just listening.